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How to be customer focused when you missed the customer
Author: Randall Stick Park
All of us have to leave the farm, and sometimes a customer will show
up unannounced, you hate to miss them, but you want them to come back.
I always leave a small amount of sealed packets they can take with
them, just brief information about the farm and how they may reach you
in the future. I found more people appreciate this extra effort in
keeping communication lines open and they call back later.
Randall Stick Park
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